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Your Focus Card will be mailed to the address you provide in the enrollment process. Your card will arrive in up to 10 business days in a plain white envelope with an Indianapolis, IN return address.
 

Make sure to activate your card account right away. You can do this by logging on to the cardholder website at www.usbankfocus.com or by calling Cardholder Services at 877-474-0010. This information is included in your card packet.

Your first payment to your card will depend on your employer's normal direct deposit timelines. Usually it takes 1-2 pay cycles for the direct deposit to be in place. An easy way to know when funds are loaded to your card is to sign up for text* or email alerts.

*Standard messaging charges apply through your mobile carrier and message frequency depends on account settings.

The Focus Card works like a direct deposit account. You can set up direct deposit on your Focus Card so that your funds are loaded to your card automatically on payday. You must complete the following 2 steps to set up direct deposit to your Focus Card.
STEP 1   -   Create your card account. Through this website, you will provide the information necessary to create your card account. After creating your card account, use the direct deposit form located on the "Get Direct Deposit" screen to set up future pay on your card. You can print out the direct deposit form located on the "Get Direct Deposit" screen to provide to your employer. See step 2. 
STEP 2   -   Set up direct deposit through your employer. Provide your card account number and routing number to your employer through the standard direct deposit process (online self-serve website, paper form, etc.). 

The Focus Card is a reloadable, prepaid debit card issued by U.S. Bank. It provides an electronic option for receiving your pay. It is not a credit card, but works similarly to other debit cards.
 

Once funds are added to the card account, it can be used to make purchases online, in store and by phone, and pay bills. You can also get cash back with purchases at participating merchants or withdraw cash at ATMs*, banks or credit unions. The amounts of purchases, bill payments or cash withdrawals are automatically deducted from the available balance on the card.

*Fees and transaction limits apply.  See Fee Schedule for details.

•Online – View account online at www.usbankfocus.com
•Text/Email – Sign up to receive email or text* alerts when funds have been deposited to your account or when your balance gets low
•Mobile Banking App – Search for "U.S. Bank Focus"  for iPhone or Android
•Phone – Call Cardholder Services at 877-474-0010 
•ATM – Perform a balance inquiry at an ATM**

*Standard messaging charges apply through your mobile carrier and message frequency depends on account settings.

**Fees and transaction limits apply. See Fee Schedule for details

Yes, your card is reloadable*. In addition to payroll deposits you can add other employers, government benefits, tax refunds or any other payment that offers direct deposit to your card account. You can also load cash onto your card. To learn more log into your account at www.usbankfocus.com.

**Businesses performing your reload may charge a fee and may have load limits that are less than those set by U.S. Bank. Cash reload services are provided by unaffiliated third parties. U.S. Bank is not responsible for the product service or performance of the third party, including the privacy policy, level of security and terms of use, which are different from ours.

For questions regarding this website and creating  your Focus Card Account, contact: 855-274-0347. For general HR/Payroll questions, please contact your Manager, HR or Payroll dept. For card account information, please visit the cardholder website at www.usbankfocus.com.